Privacy Policy

PRIVACY POLICY

AS OF JULY 6, 2024

This Privacy Policy gives a clear explanation of how Hallelujah Gospel Sing-Along collects information about you when you interact on the platform Hallelujah Gospel Sing-Along, including through our websites, applications, and services. It also lets you know the choices you have regarding our use of your personal information and how you can access and update such information.

Please read this Privacy Policy carefully to help you better understand how we use your information. By using and/or accessing our Services (defined below) you acknowledge that you have read and understood this Sing-Along Privacy Policy.

Important Definitions

“Policy” refers to this Privacy Policy.

“Hallelujah Gospel Sing-Along”, “Hallelujah Gospel”, “Sing-Along”, “we”,

“us” and/or “our” refers to Hallelujah Gospel Sing-Along and any of our corporate affiliates.

“Services” refers to, individually and collectively, our Sing-Along video conferencing, collaborations, related services, websites (including www.hallelujahgospel.com), support, professional services, and end-user software on any platform. Services are not intended for personal or consumer use.

“You” and “your” refer to individuals using or otherwise interacting with our

Services.

“Information” refers to data about you and your use of Services that may be retained in electronic or paper format, and may include personal information as defined by the California Consumer Privacy Act of 2018 and personal data as defined by the General Data Protection Regulation, as applicable

Reasons Why We Process Your Information

We may process your information if:

• You, or the company you work for, or the organization you belong to, or the company which provides you access to Services, are a customer or a supplier of ours.

• You, or the company you work for, or the organization you belong to, or the company which provides you access to Services, use our Services.

• You work for someone who uses our products or services.

• You work for one of our suppliers, resellers, or other business partners.

• You communicate with us, or we receive a communication from or regarding you, through our Services or other communications channel.

• You, or the company you work for, or the organization you belong to, may be a candidate for our advertising or marketing efforts.

• You request information about us, our business, and/or our Services.

Information We Collect

We collect information from you when you voluntarily provide that information to us. This may occur, for example, when you register for an account, modify your profile and preferences, complete and submit a form through our Services, provide payment information to complete a transaction, contact us with inquiries, participate in an event or promotion, or respond to one of our surveys.

We collect information from you when you voluntarily provide that information as part of your use of our Services. Examples of this may include: when you submit a technical support request, participate in a chat function as part of a Hallelujah Gospel Sing-Along meeting, or request that a meeting that you are hosting be recorded using our Services.

We collect information about you from third parties including other Service users, third-party service providers which you have linked to your use of our Services (including social media accounts, single-sign-on services, and schedulingapplications), advertising networks, resellers, distributors, your employer, your administrator, publicly-available sources, data enrichment vendors, analytics providers, payment and delivery service vendors, and our business partners.

The information which we receive from third parties depends on what policies that  third party follows and our and your respective relationships with the third party.

Personal data relating to you that we process may include:

• Your name

• Who you work for, and your job function or specific department

• Your address, phone number, email address or other contact details (these details may relate to your work or to you personally, depending on the nature of our relationship with you or the company that you work for).

• Information relating to transactions with us involving you or the company you work for (for example, details of goods or services that we have supplied to, or obtained, from you or the person you work for).

• Information relating to you which is necessary for us to process in order to enter into or perform a contract with you or the company you work for (for example, right-to-work information and information obtained from credit reference agencies where it is necessary to enable us to carry out appropriate checks in relation to contracts with you or someone else that you work for or are otherwise related to).

• Certain device and connection information when you use our Services, including the type of device or endpoint (e.g. browser type and version, browser plug-in types and versions, operating system and platform) you are using to access our Services, IP address, geolocation data, duration of

Service use, and connection quality.

The amount of information may vary depending on the nature of the equipment you use to access our Services and may also include non-identifiable or aggregated information to conduct research on customer demographics, interests and behavior.Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our website (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service number or social media handle used to connect with our customer service team.

Cookies

Hallelujah Gospel Sing-Along website also uses “cookies” to collect certain information. A cookie is a piece of computer code that your internet browser is given when you access our website. Our cookies help provide additional functionality to the website, track the traffic patterns for our website, and study how our users use and interact with our Services. For instance, our website may set a cookie on your browser that allows you to access the website without needing to remember and then enter a password more than once during a visit to our website.

Please refer to your web browser’s instruction guide or help section for information on how to receive notification when you are receiving a new cookie and how to turn cookies off. We recommend that you leave cookies turned on because they allow you to better take advantage of some of our Services.

How We Use Information

How we use the information is shaped by the source of the information, the type of Services you use, and any privacy preferences that you have specified to us. Below are the specific purposes for which we use the information we collect or receive about you.

• To take steps in order to enter into any contract or carry out our obligations arising from any contract entered into between Hallelujah Gospel Sing-Along and you, the company you work for, or the organization you belong to, or the company which provides you access to our Services

• To provide our Services, related customer support, and supporting functions. We use the information you provide to make our Servicesavailable to you in a personalized manner which optimizes your experience. This includes providing supporting functions like using the information you provide in your profile to identify you to other Service users, performing billing operations, identifying whether you are complying with your license grant for our Services, detecting fraudulent activity or other improper uses of our Services, and verifying your identity

• To communicate with you about our Services. We may get in touch with you using the information you have provided via email, telephone, in- window messaging, through the software for the Service, on the website, and otherwise as appropriate for transactional communications such a change of password confirmation, billing receipts, product updates, and responding to customer support requests. We also send you information as a new user to better help you use our Services. These communications are part of the Services and most of the time, you cannot opt out of receiving them.

• For engagement communications – We may communicate with you, the organization you belong to, or the company you work for to better help you engage with our Services and maximize your use of our Services. This includes user training, letting you know about newly-available features of the Services and seeking quality-related and engagement feedback.

• For promotional communications - We may communicate with you, the organization you belong to, or the company you work for to better inform you of the Services available to you. This includes letting you know about potential new features of the Services, newsletters, events, and other related services we offer that we believe will be of interest to you. If we do so, and if required by applicable law, each communication we send you will contain instructions permitting you to “opt-out” of receiving future communications. You can also object to further marketing at any time by sending us an email at: info@hgsingalong.com.

• To better understand our users, and improve our Services accordingly (only when our legitimate interest in doing this is not overridden by your personal rights that may apply). We may use such information to track, for example, the total number of visitors to our website, the number of visitorsto each page of our website, the domain names of your Internet service provider, general geographic location, and how you use and interact with our Services. We can use this information to identify trends, usage patterns, service quality interruptions, undiscovered bugs in the Services, and better optimize your experience of our Services in the future. Also, in an ongoing effort to better understand and serve the users of our Services, Hallelujah Gospel Sing-Along often conducts research on its customer demographics, interests, and related behavior based on the information on an aggregate basis.

• For uses as required by law or to otherwise protect our legal rights, in situations where we believe it is required by law or necessary to protect our legal rights or the interests of others to use the information in connection with pending or active litigation, regulatory compliance efforts, audits, and disclosures in connection with the acquisition, merger or sale of a business.

• For other uses with your consent. If Hallelujah Gospel Sing-Along intends to use any information in any manner that is not consistent with this Privacy Policy, you will be informed of such anticipated use and be given an opportunity to provide your consent for such use and/or discontinue your use of our Services.

Our Services are not intended to be used for profiling, automated processing, personal data relating to criminal convictions or offenses, other systematic monitoring of a public area, or any other operations which may result in a high risk of significantly affecting you or your legal rights.

If you are European Union resident, the following terms also apply:

Hallelujah Gospel Sing-Along processes your personal data when we have an adequate legal basis for doing so. This means we collect and use your personal data where:

• We need it to provide you the Services;

• It satisfies a legitimate interest (which is not overridden by your data protection interests);• You give us consent to use the personal data for a specific purpose; or

• We need to process your personal data to comply with a legal or contractual obligation.

If you have consented to our use of personal data for a specific purpose, you have the right to change your mind at any time, and the procedures for communicating that revocation of consent are detailed below. Any such decision will not affect any processing that has already occurred.

Where you withdraw your consent, but we are using your information because we or a third party (e.g. your employer) have a legitimate interest in doing so, or we have different legal basis for using your information (for example, fulfilling a contract with you), we may continue to process your information, subject to your rights to access and control your information. However, this may mean your access to our Services will be limited or suspended, and your accounts may be terminated, as applicable.

How Long We Keep Your Information

Hallelujah Gospel Sing-Along will generally retain information for as long as you are an active user of our Services. Most information is available for you to modify or delete on a self-service basis. For more extensive requests, you may make a request using the guidelines outlined below. Metadata and/or connection analytics following the use of our Services is retained and made available for a host user and/or an administrative user to review during an administrator-set retention period. Information that is older than the pre-set retention period willbe archived.

Some information may be retained to comply with our legal obligations, to resolve disputes, to enforce our agreements, to support business operations, for marketing purposes according to your registered preferences if you have optedto receive such communication, information derived from cookies, and information required to continue to develop and improve our Services.

Where we retain information after your use of our Services, we take reasonable steps to ensure that data is not personally identifiable beyond the extent required to comply with our legal and regulatory obligations.

How We Protect Information

Hallelujah Gospel Sing-Along takes appropriate physical, technical, and organizational measures to protect your personal information from loss, misuse, unauthorized access or disclosure, alteration, and destruction. We utilize a combination of industry-standard security technologies, procedures, and organizational measures to help protect your information from unauthorized access, use or disclosure.

Our primary data hosting service providers are in the United States.

Note that no Internet, e-mail or other electronic transmission is ever fully secure or error-free, so you should take extra precautions in deciding what information you send to us in this way.

Who We Share Information With

There are certain circumstances in which we may share your information with certain third-parties. Any access by a third party to the information is managed by Hallelujah Gospel, and the third parties are vetted based in part on their ability to protect information.

As part of your use of our Services, you may share information with other users of the Service. Those users of the Service may be located in nearly any location around the world, may be communicating with Third Party Sites (as defined below) while using our Services, and may be limited by law or by an agreement with us about their use of information you share. However, this Privacy Policy only addresses our use of the information.We may share information with employees, contractors, agents, or consultants with a strict need-to-know under appropriate confidentiality obligations.

We may share information with third parties which provide business-related functions on behalf of Hallelujah Gospel Sing-Along, including:

• Our business partners, customers, suppliers, service providers, vendors, and sub- contractors for the performance of any contract we enter into or other dealings we have in the normal course of business with you or the company that you work for or the company that provides you access to our Services. Some examples of such business-related functions for which we may share information may include data hosting, analyzing data, providing marketing assistance, providing customer service and technical support, processing orders, sending communications to you on our behalf or at our direction, user engagement and onboarding, soliciting feedback regarding the Services, facilitating invoicing and/or payments, andothers in our reasonable discretion;

• Our auditors, legal advisors and other professional advisors or service providers;

• We may share information with our authorized distributors and resellers if you have purchased your license to our Services through a party other than Hallelujah Gospel to enable those distributors and resellers to fulfill their business obligations to you; and

• We may share information obtained via our Services with analytics and search engine providers that assist us in the improvement and optimization of our website and subject to the cookie section of this Privacy Policy.

When we employ another company to perform services of this nature, we only provide such company the right to use such information that is reasonably necessary to perform their specific function.

We may share information with other third parties, including when you provide consent for a specific situation. If Hallelujah Gospel Sing-Along intends on sharing any information in a manner other than as described above using any personal data in any manner that is not compatible with this Privacy Policy, and we do not have a legal basis for sharing that information without your consent,you will be informed of such anticipated use and be given an opportunity to provide your consent for such use.

We may share information with third parties if we reasonably believe that such action is necessary to:

• comply with a legal obligation, regulation, or government request,

• enforce our policies and agreements,

• protect and defend the rights, property, and safety of Hallelujah Gospel Sing-Along, our customers, users, resellers, or others, or

• act in urgent circumstances to protect the personal safety of users of our Services or the public.

This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction and to prevent cybercrime.

We may share information with our subsidiaries and corporate affiliates who support our processing of personal data under this Privacy Policy.

In the event of a corporate sale, acquisition, merger, reorganization, dissolution or anything similar, information may be part of the transferred assets. You will be notified via email and/or other means with any news of a transaction and any choices you may have regarding your information.

For purposes of the California Consumer Privacy Act, we do not “sell” your personal information.

How We Transfer Information

We provide our Services primarily from the United States, where we are based. Your use of our Services requires the movement of information to our locations and the locations of our third-party service providers. Your use of our Services may require that our international affiliates and subsidiaries in countriesincluding, but not limited to, Australia, India, Netherlands, Singapore, and United Kingdom have access to the information.

If you are European Union resident:

Your information may be transferred to, and stored at, a destination outside the European Economic Area ("EEA") that may not be subject to equivalent data protection law. It may be processed by staff situated outside the EEA who work for us or for one of our suppliers.

We may transfer your personal information outside the EEA:

• to store it

• to enable us to provide services to and fulfill our contract with you or the company your work for or the company that provides you access to our Services. This includes order fulfillment, processing of payment details, and the provision of support services.

• where we are legally required to do so

• to facilitate the operation of our group of businesses, where it is in our legitimate interests and we have concluded these are not overridden by your rights

• where we have your consent to do so

When we share information about you within Hallelujah Gospel Sing-Along and with entities in countries with local laws which may differ from yours, we safeguard the transfer of information we collect from the European Economic Area and Switzerland to the United States. We no longer participate in the EU-U.S Privacy Shield, but we are safeguarding transfers through other means such as standard contractual data protection clauses, which have been approved by the European Commission and Switzerland. In some cases we may use other appropriate legal mechanisms to safeguard the transfer.

Additional Information Regarding Processing Information of Our Customers

Where we provide access to our Services to you under contract with an organization (for example, your employer), or if you use an email addressprovided by an organization to access our Services, that organization may act as the controller of the information. Your use of our Services may be subject to that organization's policies. Each organization may appoint administrative users of our Services. An administrator may have the ability to access, modify, and/or delete certain information that you have provided, give information to Third Party Sites,and restrict your access to our Services and information in whole or in part.

In this situation, Hallelujah Gospel Sing-Along is the processor, rather than the controller, of your information. Where we are the processor, we do not control why or how your information is used, and you will need to contact your relevant controller (e.g. your employer and/or the company which provides you access to our Services) to find out about your data protection rights and responsibilities. All questions about your organization’s policies and administrative user access rights should be directed to your organization.

Privacy and Recordings

Video and audio from the video conferencing services may be recorded and saved via our Services by the host account for the Service in which you are participating. We do not and cannot control whether your use of our Services is being video-recorded or audio-recorded, via the Services or a third-party technology. If you do not want to be recorded during your use of our Services, you may inform your host of that decision and/or decline to use our Services.

How You Can Access and Control Information

In accordance with applicable law, your ability to control the information may include the right to:

• Request a record of information you have provided

• Request that information be corrected or removed

• Request that we restrict the processing of your personal data (while we verify or investigate your concerns with this information, for example)

• Request that, to the extent reasonably possible, information be provided in a structured and commonly used electronic format for portability and transfer

• Object to and/or opt-out of our use of your information, including the right to object to marketing or advertising, in whole or in part, subject to certain exceptions prescribed by law.

You can exercise many of these abilities directly through the Services on your Hallelujah Gospel Sing-Along profile page. You may opt out of non-transactional emails through the email notification center. For any issue that cannot be handled on a self-service basis, please reach out to our support team for assistance. You can also exercise the rights listed above at any time by contacting

us at info@hgsingalong.com. In some instances, if you access our Services under contract with an organization, we may be required to direct your inquiries to an administrative user.

If you no longer want to use our Services, you may choose not to access our website or video-conferencing services at any time and, as applicable, you will need to reach out to our support team or an administrative user to deactivate your account. If you are an organizational user of our Services, you will need to arrange for an administrative user to remove personal data associated with your account. Otherwise, personal data will be deleted or obfuscated within 180 days of the deactivation of your account.

You may contact our support team to ask us to stop accessing, storing, using and otherwise processing your information where our legal basis for doing so relies on your consent or is otherwise objectionable by law. Where you gave us consent to use your information for a limited purpose, you can contact our support team to withdraw that consent, but this will not affect any processing already occurred.

Where you withdraw your consent, but we are also using your information under a different legal basis (for example, fulfilling a contract with you), we may continue to process your information, subject to your rights to access and control your information. Please note that we may need to retain certain information to fulfill legal obligations, in accordance with our record retention practices, or tocomplete transactions.

Additional Notes

Hallelujah Gospel Sing-Along does not knowingly collect information from children under the age of 13, and our Services are not intended for use by minors(as defined in your relevant jurisdiction). By using our Services, you confirm to us that you are not under the age of 13 and/or not a minor.If you are a minor, please do not submit any information through our Services.

We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children never to provide information using our Services without permission. If you have reason to believe that a minor has provided information to Hallelujah Gospel Sing-Along, please contact us and we will endeavor to delete that information from our databases.

The Services may contain links, add-ins applications, social media widgets or other access points that will take you and your information to other websites and resources on the Internet that are not operated or controlled by Hallelujah Gospel (“Third Party Sites”). The policies and procedures we described here do not apply to the Third Party Sites. We have no control over, are not responsible for, and do not endorse the information practices of such third party websites and resources. Your access to and use of such third party websites or resources, including your use of any content, information, data, advertising, products, or other materials on or available through them, is solely at your own risk and is subject to the terms and conditions of use and privacy policies applicable to such Third Party Sites and related resources.

Once you choose to be directed to a Third Party Site, you should read the applicable privacy statement before sharing any personal or other information. If you object to information about you being shared with a Third Party Site, please disable any applications or plug-ins which communicate with the Third Party Site or contact your administrator to do so.

Changes to this Policy

Our Services may change from time to time. As a result, it may be necessary for Hallelujah Gospel Sing-Along to make changes to this Privacy Policy. Hallelujah Gospel Sing-Along reserves the right to update or modify this Privacy Policy at any time and endeavor to give you the opportunity to review the revised Privacy Policy before you choose to continue using our Services.Please review this Privacy Policy periodically. Your continued use of our Services after any changes or revisions to this Privacy Policy indicates that you have read and understood the terms of the revised version.

This Policy shall not apply to any unsolicited information you provide to Hallelujah Gospel Sing-Along through this website or otherwise through our Services. This includes, but is not limited to, any ideas for new products or modifications to existing products. All such unsolicited information shall be deemed to be non-confidential. Hallelujah Gospel Sing-Along shall be free to reproduce, use, disclose, distribute and exploit such unsolicited information without limitation or attribution. However, if such unsolicited information also includes personal data, we will also determine whether we have a lawful basis for the collection and use of that information prior to doing so.

How to Submit a Complaint/Dispute Resolution

If you have a complaint about Hallelujah Gospel Sing-Along’s privacy practices, please write to us at the address below. We will take reasonable endeavors to work with you to attempt to resolve your complaint.

If you are a European Union resident, and you have a request or concern about how we handle your personal information, you can also contact your local data protection authorities. A full list can be found on the European Commission website.

How to Contact Hallelujah Gospel Sing-Along

If you have any questions about our Privacy Policy or the information practices of our Services, please contact Hallelujah Gospel Globally Attn: Sing-Along Privacy Team, at our business address: 231 Market Place, 195 San Ramon, CA 94583 or by email to info@hgsingalong.com.